Neon Alchemy B.V.
Cookie Policy
Effective Date: 5/2026
The short version: we use cookies to keep the website working, understand how it's being used, and — only where you agree — to show embedded video content from YouTube and Vimeo.
Here is the full picture.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you navigate, and — in some cases — serve content from third parties.
Some cookies are strictly necessary for a website to work. Others require your consent. We explain which is which below.
2. What Cookies We Use
2.1 Strictly necessary cookies
These cookies are required for the website to function. They cannot be switched off. No consent is required for these under Dutch and EU law.
Squarespace session cookies — maintain your session as you navigate the site, remember form inputs, and ensure security features work correctly. Set by Squarespace Inc.
Elfsight functional cookies — required for the booking form and live chat widget to operate. Set by Elfsight.
2.2 Analytics cookies
These cookies help us understand how visitors use our website. The data is aggregated and not used to identify individual visitors.
Squarespace Analytics — collects anonymised data on page views, session duration, referral sources, device type, and approximate location. Set by Squarespace Inc. No personally identifiable data is collected.
Legal basis: legitimate interest (Article 6(1)(f) GDPR), given the anonymised and aggregated nature of the data. You may opt out via your browser settings.
2.3 Third-party media cookies (consent required)
Our website contains embedded video content from YouTube and Vimeo. If you interact with or play an embedded video, those platforms may set their own cookies on your device.
YouTube (Google LLC) — may set cookies to track video interactions, remember preferences, and for advertising purposes if you are logged into a Google account. YouTube's privacy policy applies: policies.google.com/privacy
Vimeo Inc. — may set cookies to track video playback and for analytics. Vimeo's privacy policy applies: vimeo.com/privacy
These cookies are only set when you interact with embedded video content. We have no control over the cookies set by YouTube or Vimeo once a video is played.
Where technically possible, we use privacy-enhanced embed modes (such as YouTube's youtube-nocookie.com) to minimise cookie placement before interaction.
Legal basis: consent (Article 6(1)(a) GDPR). You will be asked for consent via our cookie banner before embedded videos load.
2.4 Live chat cookies
The live chat function on our website is provided by Squarespace and Elfsight. These tools may set cookies to maintain your chat session and remember previous interactions.
Squarespace live chat — session and functional cookies. Strictly necessary for the chat feature to operate.
Elfsight chat widget — session and functional cookies. Strictly necessary for the chat widget to operate.
These are treated as functional cookies and do not require separate consent beyond your use of the chat feature.
3. Your Cookie Choices
When you first visit our website, a cookie banner will give you the option to accept or decline non-essential cookies.
Strictly necessary cookies cannot be disabled — they are required for the site to work
Analytics cookies can be declined via the cookie banner or your browser settings
Third-party media cookies can be declined via the cookie banner — embedded videos will not load until consent is given
You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site, or by adjusting your browser settings. Most browsers allow you to block or delete cookies — consult your browser's help documentation for instructions.
Please note that disabling certain cookies may affect the functionality of this website.
4. Do Not Track
Some browsers include a Do Not Track (DNT) setting. Our website does not currently respond to DNT signals in a standardised way, as no industry-wide standard has been established. We will update this position if and when a recognised standard is adopted.
5. Changes to This Policy
We may update this Cookie Policy when we add new tools, change third-party providers, or when legal requirements change. We will update the effective date at the top when we do.
6. Contact
Questions about our use of cookies:
Neon Alchemy B.V.
Herengracht 420, 1017 BZ Amsterdam, The Netherlands
This document was last updated: 5/2026 Neon Alchemy B.V. — Amsterdam. Story is how companies become human. We handle that part.